CALL: 910-343-0444

Financial Policy

/Financial Policy
Financial Policy2020-01-22T14:43:25+00:00

Our doctor and staff consider your health and well-being to be our first priority.

We have provided information for you to answer questions regarding financial arrangements in our office for care.

It is customary that your fees for initial evaluations, x-rays and periodontal maintenance preventive care be paid in full at the time of your appointments. We will gladly file the insurance paperwork to have your insurers directly reimburse you.

Payment Options for Surgical Procedures

Option 1: Full Payment at Time of Service – 5% discount when paying with cash or check for surgical procedures.
Selection of this option gives you the maximum savings on the cost of your treatment plan. The billing expenses we save are passed onto you in the form of a 5 percent discount. Your Treatment Coordinator will provide you with specific details.

Option 2: Divided Payment Over 3 Months – 1/3 day of procedure, 1/3 one month later, 1/3 two months later.

Option 3: Outside Financing – For those who would prefer an extended payment plan.
We have partnered with Care Credit to offer low monthly payments for patients who choose to finance their dental treatment. Options provided by these companies include a six month no interest installment plan and various extended plans that provide affordable payments up to seven years. The application process is simple, completed online, and can be expedited with the assistance of one of our practice administrators. In most cases, they’ll have the answer within minutes. For your convenience, payments may be made with cash, personal check, and bank draft, Visa, MasterCard, American Express or Care Credit. If you have any problems or questions, please ask our staff. They are well informed and up-to-date. They can be reached by phone at 910-343-0444. Please call if you have any questions or concerns regarding your initial visit.

Insurance Benefits

As a courtesy to you we will assist you in filing your dental insurance claims. It is required that you present us with correct insurance information (name, address, phone number, and group number) via an insurance card or claim form at the time of your appointment.

Prior to recommended treatment, our office will contact your insurance company to estimate/determine available benefits. This will inform our office what your insurance company is estimating to cover. Because many insurance companies will not give out fees until after the treatment is completed, however, this is only an estimate of benefits, and not a guarantee of payment. You will be responsible for payment of the estimated balance not covered by your primary insurance (your co-pay) at the time treatment is rendered. If financial arrangements for the patient’s portion of the fee are necessary, they must be arranged prior to treatment. After 60 days, any unpaid balance not covered by your insurance company (including delays in insurance company payment/processing) will be billed to you and payment expected at that time. Please speak with our practice administrators if you have any further questions or concerns.